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Customer Care

Our Customer Care Team is here to help you!

Please email

or call our office at (682) 382-9492

Fulfillment Policy

Most orders are typically completed within 5 to 10 business days after order is processed, once complete an email

will be sent to purchaser notifying it is complete.  Your order will be delivered to your address shortly thereafter. 

If any other issues arise with the order, a customer care specialist will reach out via email.

Delivery Policy

Your order will be delivered to the address entered at checkout shortly after you receive an email that your order has been fulfilled.

Return Policy

Due to all items on this store are produced on-demand, we unfortunately cannot accept returns. 

Please make sure to check size charts before ordering. We apologize for any inconvenience. 

Please reach out to our customer care team should you have any problems with your order!

Custom Orders

Merchbirds provides creative & branded solutions to customers across the nation. 

Should you need a custom order for personal or corporate needs please contact us today.

We have access to just about everything in the industry! 

Email or call our office at 682.382.9492